pokebet Privacy Policy

When you register and use pokebet, we collect personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals securely. During identity verification, we may request a copy of a government-issued ID or other supporting documents as required by applicable regulations. Additionally, we collect technical data such as your device type, IP address, browser information, and session activity to maintain platform security and improve your overall experience. All information collected is handled with strict confidentiality and used only for the purposes described in this policy.

The personal data we collect is used primarily to create and manage your account, process transactions, and provide you with access to our full range of games and platform features. We use your contact details to send you important account notifications, security alerts, and updates about changes to our services or policies. Your identity and financial information is used to comply with Know Your Customer (KYC) requirements and to prevent fraud, money laundering, and other unlawful activity on the platform. We may also use aggregated, anonymised data to analyse platform performance and improve the gaming experience for all Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by law.

pokebet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so. If pokebet undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will always take reasonable steps to ensure that any third party receiving your data handles it with the same level of care and security that we apply ourselves. We review all third-party data sharing arrangements regularly to ensure ongoing compliance with applicable privacy standards.

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our organisation is restricted to authorised personnel only. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. We conduct regular security reviews and audits to ensure that our protective measuresremain effective and up to date with evolving security standards. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with our legal obligations and as promptly as circumstances allow.

As a player based in the Philippines, you have the right to access the personal data that pokebet holds about you, and to request a copy of that information at any time by contacting our support team. You also have the right to request corrections to any inaccurate or incomplete data we hold, and we will act on such requests promptly and without undue delay. If you wish to have your personal data deleted, you may submit a request and we will comply to the extent permitted by our legal and regulatory obligations under Philippine law. You have the right to object to certain types of data processing, including direct marketing communications, and to withdraw your consent where processing is based on consent alone. We are committed to responding to all data subject requests within a reasonable timeframe, and we will keep you informed throughout the process so that you always know the status of your request. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

pokebet uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a personalised experience when you visit our site. Essential cookies are required for core functionality such as keeping you logged in and remembering your preferences, and these cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to understand how players navigate the site, which helps us identify areas for improvement and optimise the overall user experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit some features of the platform. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles. By continuing to use pokebet after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

pokebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer to Filipino players. When we make material changes to this policy, we will notify you by posting a prominent notice on the platform or by sending a notification to the email address associated with your account. The updated policy will take effect from the date it is published, and your continued use of the platform after that date constitutes your acceptance of the revised terms. We encourage you to review this policy periodically so that you remain informed about how we protect your personal data. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform. All previous versions of this policy are available upon request for your reference.